GWD Sports Ecosystem is committed to safeguarding your personal data. This policy explains how we collect, use, and protect your information in compliance with the Information Technology Act, 2000 and the IT (Amendment) Act, 2008.
Last Updated: July 2026
Your Data is Safe with Us
GWD Sports Ecosystem Pvt. Ltd. acts as the data controller for information collected through the platform. We never sell your personal data to third parties.
GWD Sports Ecosystem Pvt. Ltd. ("GWD", "we", "us", or "our") operates the GWD Sports Academy Management Platform — India's Sports Academy Operating System — accessible at gwd.in and affiliated subdomains. Our registered office is located in Hyderabad, Telangana, India.
We collect the following categories of personal information when you register or use our platform:
Identity & Contact
Full name, date of birth, gender, email address, phone number, profile photograph
Academy Data
Academy name, sport discipline, batch/program enrollment, attendance records, performance metrics
Payment Information
Fee payment records, transaction IDs, payment method type (card/UPI/netbanking). Card numbers are never stored — handled entirely by Razorpay.
Usage Data
IP address, browser type, device information, pages visited, time spent, referral source
Media & Documents
Profile pictures, sports certificates, event photos stored via Cloudinary
We do not sell, rent, or trade your personal information to third parties. We share data only with:
Razorpay Software Pvt. Ltd.
Payment processing — collects and processes payment card data, UPI, and netbanking under their own PCI-DSS certified infrastructure. Governed by Razorpay's Privacy Policy.
View their privacy policy →Cloudinary Inc.
Cloud-based image and video storage and delivery (CDN). Media files are stored on Cloudinary servers. Governed by Cloudinary's Privacy Policy.
View their privacy policy →Communication Service Providers
SMS/email/WhatsApp gateway providers for sending transactional notifications only. No marketing use without explicit consent.
Legal & Regulatory Authorities
We may disclose information to government authorities when required by law, court order, or to enforce our terms.
We retain your personal data for as long as your account is active or as needed to provide services. Specific retention periods:
We implement industry-standard security measures to protect your personal data:
Under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the following rights:
Right to Access
Request a copy of your personal data we hold
Right to Correction
Request correction of inaccurate or incomplete data
Right to Withdrawal of Consent
Withdraw consent for data processing at any time
Right to Grievance Redressal
Lodge a complaint with our Grievance Officer within 30 days
To exercise any of these rights, please write to us at privacy@gwd.in. We will respond within 30 days.
We use cookies and similar tracking technologies to enhance your experience:
Our platform is used to manage sports academies which may include students under 18 years of age. For minors:
We may update this Privacy Policy periodically. When we make material changes, we will notify you via email or a prominent notice on our platform at least 7 days before the changes take effect. Continued use of the platform after changes constitutes acceptance of the revised policy.
As required under the IT Act 2000, we have appointed a Grievance Officer to address your concerns:
GWD Sports Ecosystem Pvt. Ltd.
Grievance Officer — Privacy & Data Protection
Hyderabad, Telangana, India
privacy@gwd.inResponse time: Within 30 days of receiving your grievance